Refund policy
If you change your mind for any reason, you are welcome to lodge a return request within 14 days from the date you recieved your order. You will only be able to lodge one return per order. We offer the following two options:
1. Store Credit
2. Exchange of any item in our store (of equal or lesser value)
RETURN CONDITION
Products must be returned in original condition, unworn, unwashed, with their tags attached and returned. Please take care when trying on garments, as we cannot accept garments that have incurred any stains or scents (like fragrances). If item/s are returned despite these conditions your return will be sent back to you at an additional charge.
The item/s must be received at our office before a store credit/exchange can be issued. The ability to fulfil exchange requests will be subject to the availability of garments at the time at which the return is received for processing. Please be aware that if you choose an item of lesser value, we are not able to refund the difference in price; we would recommend opting for a store credit in this scenario.
REFUNDS
We do not offer refunds unless an item arrives faulty or damaged. If you have concerns about your item, please contact us.
RETURN SHIPPING
The shipping cost of returning item/s for a store credit or exchange, is not covered or reimbursed by us. We understand that some international postage can be costly, so we do not expect express shipping on returns. The returns period applies to the time in which a return must be requested.
Original shipping charges, duties and taxes are non-refundable and charges for returned items are the responsibility of the customer.